Client
Auditdata
Year
2013
Scope of Work
User Experience
Auditdata is a Danish company that provides software, hardware, and services to enhance the care experience for patients with hearing impairments. I worked on Primus, a system designed for advanced clinical audiometry, counseling, and hearing aid fitting.
• I worked on improvements to the Primus desktop app, using user feedback to boost customer satisfaction and reduce support requests by 50%.
• Collaborated with engineers to develop innovative measurement features, enhancing accuracy in patient care.
• Designed and launched a companion mobile app for quick data collection during patient home visits, improving workflow efficiency.
• Spearheaded a comprehensive rebranding of the Primus software, refreshing the design system to give the brand a modern and innovative look.
• Designed packaging, hardware labels, and accompanying instructions, enhancing the user experience and reducing setup-related support queries.